
Compassion
To always put ourselves in others’ shoes.
Everyone has their own view of the world; this could be shaped by their cultural background, where they grew up, their life experiences, their level of health, and many other contributing factors.
A big part of what we do is to ensure our residents remain an individual at Japara. By putting ourselves into the shoes of those in our care, we can gain a deeper understanding of their individual needs and deliver truly resident-centric care.