Our vision and values

At Japara, our mission is to create places of welcome where we can know, learn from, celebrate and care fore each individual, as a much-loved member of our Japara family.

We work tirelessly to ensure our homes are places that advance the frontiers of aged living, through innovation and integration of clinical practice with lifestyle pursuits, hospitality and design.

 

 

Our values

Our company values inform behaviour in a way that transcends rank, responsibility and role. They guide us towards a staff culture that everyone can help create. Our vision at Japara is to enrich every life we touch, and by living our values each and everyday, we can achieve this vision and create an aged care experience like no other:

Compassion

Compassion

To always put ourselves in others’ shoes.

Everyone has their own view of the world; this could be shaped by their cultural background, where they grew up, their life experiences, their level of health, and many other contributing factors.

A big part of what we do is to ensure our residents remain an individual at Japara. By putting ourselves into the shoes of those in our care, we can gain a deeper understanding of their individual needs and deliver truly resident-centric care.

 

Respect

Respect

To treat everyone as our equal.

At Japara, we celebrate all the different nationalities, cultures and languages that make up our diverse workforce.

We treat everyone as our equal, with the respect and dignity we would wish to receive ourselves, and we show our residents that they do have a voice and we’re hear to listen.

Excellence

Excellence

To do yourself proud.

Take pride in everything we do. Our recent staff survey showed that our employees are passionate about going the extra mile for those on our care.

 

“Excellence is going home at the end of the day knowing that you’ve made a difference to someone’s world.”

Eleanore McCoy – Nurse at Japara Yarra West

Accountability

Accountability

To always be true to our word.

We always deliver, we the name you can trust in the aged care industry. Families entrust us with the well being of their loved ones.

 

“Letting our residents know that we genuinely care for them, that we want them here and we’ll be there for them in both the good and the bad moments.”
Shauna – Nurse at Japara Elanora

Teamwork

Teamwork

To work as one, with everyone.

Just as our residents are individuals, so are our employees. From the admin teams and clinical professionals in our homes, right through to the cleaning staff and kitchen staff, each member of the Japara family has their own valuable skills, experience and talents.

By working together, we can be greater than the sum of our parts to ensure we deliver the best possible lifestyle support and care to our residents.

Enjoyment

Enjoyment

To celebrate the special moments.

At Japara, we truly enjoy the work we do.

Engaging in meaningful interactions with our residents, sharing exciting events such as anniversaries, milestone birthdays and helping individuals achieve their own personal goals creates a positive and welcoming energy throughout our aged care homes and memories that last a lifetime.

 

 

 

 

Together, we can create experiences that enrich lives.

 

Interested in moving into a Japara home near you, or helping a loved one transition into aged care? Take a look at our aged care homes here.