Contact us

Japara Assist

Aged care support line


If you’re starting to think about aged care, it can be hard to know where to begin. Give us a call on our free helpline, and we’ll answer any questions you may have about aged care, talk you through the process of applying and moving into an aged care home, as well as bust any myths.

This service is available to everyone, and lines are open 9am to 5pm, Monday to Friday (AEST/AEDT).

If you’d prefer we call you at a time that’s more convenient, please complete the form below.

Call 1800 52 72 72

Support office

Japara Healthcare Limited
Q1 Building, Level 4
1 Southbank Boulevard
Southbank Vic 3006
PO Box 16082
Collins Street West Vic 8007
Phone: +61 3 9649 2100

Media Enquires
Jacinta Duffy
General Manager – Communications & Marketing
0434 079 882