Queensland: Japara Home restrictions

Last Update 8 October 2021


Are face coverings required?


  • Visitors and staff are not required to wear a mask when in the Home.


Are flu vaccinations required?


  • Queensland Health Authorities mandated the 2021 Influenza Vaccination for anyone entering an Aged Care Facility from 1 June 2021, please let your Home Manager (or delegate) know if you haven’t before your visit.
  • All Japara staff are required to have an annual flu vaccination.


Are COVID-19 vaccinations required?


  • All residents and visitors are strongly encouraged to be COVID-19 vaccinated.
  • All Japara staff are required to be COVID-19 vaccinated as per State Health Directions.
  • You can find more information on the COVID-19 vaccination and if it’s right for you here.


Are there visitor restrictions?


  • Residents can have as many visitors as the Home can allow.
  • Restrictions on visitors may apply.
  • Please speak with your Home Manager (or delegate) about the options that may be possible for you and your loved one.


How do I check into a Japara Home?


  • It’s a quick two-step process for anyone entering:
    • 1. Complete a COVID-19 screening.
    • 2. Check-in via the State Government’s QR code.
  • You can find out more here.


Are residents allowed to leave the Home?


  • Residents are discouraged from leaving the Home, but please speak with your Home Manager (or delegate) about what may be possible.
  • Residents must declare at re-entry that they haven’t been to a known COVID-19 hotspot or restricted Local Government Area. If they have, they are required to undertake COVID-19 test and isolate until a negative result is received.


What other restrictions to daily life in the Home are still in place?


  • Entertainers are permitted with a COVIDSafe plan.
  • Volunteers are permitted.
  • Bus excursions are permitted.
  • Hairdressing is permitted.


Are Home Tours permitted?


  • Yes, with any reasonable number of people from outside the Home.
How to stay connected with loved ones

How to stay connected with loved ones

  • Send a Japara e-Telegram.
  • Arrange a family FaceTime or Zoom call using one of the tablet devices from the Home.
  • Maybe a window visit is possible (not available at all Homes).
  • Speak with your Home Manager or Lifestyle Coordinator about what else may be available at your Home.

More information restrictions in Queensland


Please check the Queensland Government’s advice on visiting aged care facilities for more information.