Vonlea Manor, Norlane – Compliment on outstanding care!

The team at Vonlea Manor, Japara’s aged care home in Norlane, received beautiful comments from Margaret Brownlie, the sister of a resident. Have a read below.

18.03.18

” Judy,

My brother Allan came to live at Vonlea Manor on 6/9/17. I visited for the first time on 20/9/17. What I witnessed as a retired RN(Registered Nurse) was exemplary!! The care of every resident, not just Allan.

I have also been treated with the utmost respect and find it a delight to visit. I have now been 5 times.

The residents are treated as individuals, and with such respect it is humbling to see.

I would highly recommend Vonlea Manor as a dementia unit of excellence to professionals, families considering where to place their loved ones, and as a model for other dementia units to learn from.

The Services offered are delivered to protect the dignity of the residents, which I find so impressive.

I thank each and every one of you from the bottom of my heart sincerely for being “born” to provide for these people who have not chosen dementia – it chose them. You are wonderful individuals.

Heartfelt appreciation to all,

Margaret Brownlie”

 

 

Recent stories

Japara Goes Social!

Japara has finally gone social, with our brand new facebook page launched on 30th April.Featuring official company a...

Read more

Warmth and Smiles at Elouera

Recently, we received a note from the daughter of one of our residents Frances, who lives at Japara Elouera Aged Care ...

Read more

Japara South Australia Set to Hit our TV Screens

Japara’s South Australian team stepped in front of the camera to talk all things aged care on Monday, 4th June. The t...

Read more