Warmth and smiles at Elouera
Recently, we received a note from the daughter of one of our residents Frances, who lives at Elouera in Torquay. She had some lovely feedback about how the Japara team has helped Frances settle in and feel at home.
Being welcomed into Elouera with warmth and smiles has made all the difference for my Mum settling into a new environment, as she responds to smiles and friendliness. I’m so thankful to carers for getting Mum to activities, as she has never shown interest in participating at her last nursing home. I also appreciate finding Mum with the company of carers in her room, chatting and flicking through mags with her. It’s lovely to see Mum being motivated by the people here. So far, only compliments to all the angels that work here.